- Size Chart
- Return and Shipping
White sweetheart neck white long prom dress, white evening dress
Product Number: top378
Size: US 2, US 4, US 6, US 8, US 10, US 12, US 14, US 16
For Custom Size, Please leave following measurement, You can find a message box in the shopping cart, leave your custom size, Thank You.
Shoulder to Shoulder :_______ cm/inch
Shoulder to knee( for knee length dress only):________ cm/inch
Hollow to floor___cm/inch
Rush order: within 15 days, please add $20.00 from Extra Cost Collection.
If you need rush order service, please click on: Rush My Order
this cost is paid for prior shipping and sewers who would like to work extra time to finish this dress.
Normal time: Within 25 days (From May to Dec)
Around 30 days (From Jan to April), it's busy season together with spring festival holiday, so produce time will be long.
Packing: in order to save your shipping cost, each dress will be packed tightly with water proof bag .
Shipping: by UPS or DHL or some special airline.
Please feel free to contact us within 7 days of receipt if you are not satisfied with your items. Therefore, it is recommended to inspect and try on all the items as soon as you receive them.
When may I request a return?
1: We accept returns if the items you received are damaged or incorrect.
2: We accept returns if the color of the items you received is wrong (colors may vary from one monitor to another, so it is normal to have slight color differences).
3: We accept returns if the size of the items you received is incorrect (it is normal to have 1-3 cm of inaccuracy because all the clothes are handmade).
Learn more about Our Return Policy.
Our products can be sent all over the world. We usually use the air transport of DHL, UPS, FedEx, TNT, DPD，USPS. The delivery time varies depending on the distance. Local carriers can also affect delivery times. Normally, the time of shipment to different areas are followings:
♦ Total delivery time = Tailoring Time + shipping time
Tailoring Time: 15-18 Days
Shipping Time: (5-8 working days)
There will be some delays in shipping due to the impact of Covid-19.
All the dresses are not in stock, no matter choosing a standard size or a custom size dress, all of our dresses are personally tailored for you from the beginning. The total time to receive your order is around 20-25 days. Please feel free to contact us if you have any questions, thank you!
Learn more about Our Shipping Policy.