SHIPPING POLICY
The Time Of The Shipment
Our products can be sent all over the world. We usually use the air transport of DHL, UPS, FedEx, TNT, DPD,USPS. The delivery time varies depending on the distance. Local carriers can also affect delivery times. Normally, the time of shipment to different areas are followings:
♦ Total delivery time = Tailoring Time + shipping time
Tailoring Time: 15-18 Days
Shipping Time: (5-8 working days)
Please note that processing/tailoring time may sometimes increase, especially between January and April, as this is our busiest time of year! (The total time to receive your order from January to April is about 30-35 days.)
All the dresses are not in stock, no matter choosing a standard size or a custom size dress, all of our dresses are personally tailored for you from the beginning. The total time to receive your order is around 20-25 days. Please feel free to contact us if you have any questions, thank you!
The Shipping Fee
The shipping costs are automatically computed based on the price of the dress.
For order price: $1-$60.99, shipping costs: $15.
For order price: $61-$350.99, shipping costs: $32.
For order price: $351-$600.99, shipping costs: $48.
For order price: $601-$2200, shipping costs: $80.
Do I have to be charged for customs duties and import taxes?
When the package arrives in the destination country, it will be subject to any customs duties or import taxes. These charges must be paid by the recipient of the package (it also applies to retail and wholesale clients). Unfortunately, due to the wide variation in customs policies and import taxes from different countries, we have no control over these costs or the ability to tell you what they are.
It is best to contact your local customs office to learn about the current charges before placing an order so that you may not be surprised by unexpected costs.
Please note that we are unable to list goods as gifts or put a lower amount than the actual price on the customs declaration.
Please feel free to contact me with any questions. sales@toptby.com